Terms & Conditions

Last updated: see the date shown above. These Terms form a binding agreement — please read them.

1. Who we are

Orlix Solutions LLC ("Orlix", "we", "us") is a custom software consultancy organized as a limited liability company in the United States. These Terms & Conditions ("Terms") govern your use of this website and any proposal, statement of work, or engagement you enter into with us, unless a separately signed agreement says otherwise.We are founded upon the values of dignity and integrity and when choosing us we will let those values govern our relationship.

2. Agreement to terms

By using this site, requesting a proposal, or engaging our services, you agree to these Terms. If you are entering into them on behalf of a company, you confirm you have authority to bind that company. If you do not agree, do not use the site or engage our services.

3. Our services

Orlix designs, builds, and maintains custom software — including automation, systems integration, internal tools, and new digital products. The specific scope, deliverables, timeline, and fees for any engagement are defined in a written proposal or statement of work ("SOW"). Where an SOW conflicts with these Terms, the SOW governs for that engagement.

4. Proposals and engagement

A proposal becomes an engagement when you accept it in writing (including email) and pay any deposit specified. Our operational details — deposits, milestones, revisions, cancellation, and support — are set out in our Service Policies, which form part of your agreement with us.

5. Fees and payment

Fees, currency, and payment schedule are stated in your proposal or SOW. Unless stated otherwise: engagements require a deposit before work begins; remaining fees are billed by milestone or on the schedule in the SOW; and invoices are due within the period stated on the invoice. Late amounts may pause work and may accrue interest to the extent permitted by law. You are responsible for any taxes other than taxes on our income.We often give businesses a grace period to pay their subscription, but being late repeatedly may temporarily cause you to loose access to any tools we provide in our subscription service.

6. Intellectual property

The websites we deliver or apps we build for you become your property on day one.Your business data and reports will also belong to you.CRM tools and other software we build shall be included as a subscription service and that belongs to ORLIX SOlUTIONS "US".Certain contracts and agreements will vary where you may own all of it but that is always disclosed upon receiving your quote.

7. Client responsibilities

You agree to provide timely access, information, credentials, approvals, and feedback reasonably needed for the work, and to ensure you have the rights to any materials or data you give us. Delays in these may affect timelines and cost, as described in our Service Policies.

8. Confidentiality

Each party will protect the other's non-public information disclosed in connection with an engagement and use it only to perform or receive the services. This does not apply to information that is public, independently developed, or lawfully obtained elsewhere, or to disclosures required by law.

9. Warranties and disclaimer

We warrant that we will perform the services in a professional and workmanlike manner. Except for that express warranty, the site and our services are provided "as is," and to the maximum extent permitted by law we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that software will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, Orlix's total liability arising out of or relating to an engagement will not exceed the fees you paid to us for that engagement in the three (3) months before the event giving rise to the claim. Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Nothing limits liability that cannot be limited under applicable law.

11. Term and termination

Either party may terminate an engagement as described in our Service Policies (cancellation and refunds). On termination you will pay for work performed and accepted through the termination date, and we will deliver the work produced to that point for which you have paid.

12. Governing law and disputes

These Terms are governed by the laws of the United States and the State in which Orlix is organized, without regard to conflict-of-laws rules. The parties will attempt to resolve any dispute in good faith; any dispute not resolved will be subject to the exclusive jurisdiction of the state and federal courts located in that State, and each party consents to that jurisdiction. _(Confirm the specific US state with counsel and set it here.)_

13. Changes to these terms

We may update these Terms from time to time. The current version is always the one published on this page, with its "last updated" date. Material changes affecting an active engagement will be communicated to you.

14. Contact

Questions about these Terms: contact@orlixsolutions.com.